Privacy policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thelittlestfalcon.co.uk (‘the site’/‘the website’)

The Littlest Falcon is operated by one individual, however service partners are used to assist in the running of the website. 

Our Service Partners

We may use the following third-party service providers named below to process and store your data:

  • Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy. This service is for those who have opted into our newsletter.

  • Google LLC, which provides our email service and the Contact forms on the website. This is especially the case if you are ordering a commissioned artwork including a pet portrait as these exchanges are carried out over email. We also use Google Analytics service to measure the performance of this website (more details can be found below).

  • Squarespace which hosts this website. See their privacy policy here https://www.squarespace.com/privacy

  • PayPal and Stripe who process payments you make on this site (customers choose which mode to pay by at checkout). The privacy policies of both sites can be found here https://stripe.com/privacy . ‘ and https://www.paypal.com/uk/webapps/mpp/ua/privacy-full


What do we collect?

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.


Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address


Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For Website Visitors 

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

How do we use your data?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- Communicate with you; 

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

We may share certain information with our service providers listed at the top of this policy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Emails You May Receive from this website

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Marketing Emails

If you have opted to sign up to our newsletter then this is operated through Mailchimp. You will not receive newsletters unless you have chosen to sign up to these and you can unsubscribe at any time. Either click unsubscribe at the bottom of the newsletter email or contact thelittlestfalcon@gmail.com to request your removal from the contact list.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

If you would like to get in touch regarding anything you have read here then please do contact me at thelittlestfalcon@gmail.com or use the contact pages on the website. I will get back to you as soon as possible.

This privacy policy was last updated on 5/2/2021